Of all people who die, only a small minority (<10%) die suddenly and unexpectedly. Most people (>90%) die after a long period of illness, with gradual deterioration preceding an active dying phase at the end. Care provided during those last hours and days can have profound effects, not just on the patient but on all who participate, including both family and professional caregivers. At the very end of life, there is no second chance to get it right.
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